Saifleet Travel & Tours
01 - The challenge
Saifleet Travel & Tours had been operating for more than eight years, but its existing website was generating very few customer enquiries. The client also felt that the existing logo did not accurately represent the nature or quality of the business, creating a need for both stronger branding and a more effective digital presence.
- Company type
- Travel & Tourism
- Client
- Saifleet Travel & Tours
- Service
- Branding & Website Development
- Location
- Mauritius
02 - Our approach
As the client had limited availability, we prepared a comprehensive list of questions in advance and used the first meeting to gather all key information efficiently. This allowed us to quickly understand the business, its customer journey and the shortcomings of the existing website before defining a more suitable digital strategy.
03 - The solution
We redesigned the logo and developed a new website while also refining the client’s original payment concept. Rather than forcing customers through a fixed online checkout, we designed the website to capture enquiries and redirect qualified leads to WhatsApp or email, where pricing could be agreed before issuing a custom payment link.
04 - The outcome
The client immediately adopted the new logo across his social profiles, reflecting strong satisfaction with the new identity. The website is already generating customer enquiries and functioning as intended. Discussions are now underway for Meta-Labs to develop a second website for another tourism-related business owned by the client.
